• no matter how many times i update my ps3 and redo passwords and do sign ins i still can't get my account to come up from the ps3 and i have an account balance and now cant use it through the network what am i suppost to do now i have done every thing else do i try to start a new email account and do it all over and just say hope it doesn't happen again. Thanks for any help.
  • First off, you take a deep breath and relax! ;)

    If you are having problems with your account password not taking you may need to contact Sony directly and they should be able to help after verifying a bit of extra information such as the secret question you should have set up along with your birth date.