need help with email address.
  • My original email address on the account no longer works. I can't receive the email to change my password, and I have no idea how to Chang the email address without login in. Please help.
  • If you can remember your original password the password change can be done directly on the PS3 (it asks you for the new password and to confirm it when you log in). Then you could get into Account Management to change your e-mail address for future mail from Sony.

    If, however, you can't remember your password you'll likely have to contact Sony themselves and verify enough info so that they can make the change for you. When you do contact them make sure to have on hand the following information:

    Online ID
    Sign-in ID (email address)
    Console serial number (found on the bottom of the system)