Password Recovery Issue
  • It's a long story so I will cut to the chase.

    I have auto-sign on enable but I can't remember my password. I tried the 'I Forgot My Password' option but can't remember the answer to that (and I even started trying weird answers just to make sure I wasn't having a stupid day). Worse yet, my email address that I registered with is on an old site I used to run but is now temporarily shut down so I have no access to that email.

    My question: is there any way I can contact Sony and have my password 'reset' or 'recovered' to a new email address?
  • You should be able to get them via their tech support phone number. They should be able to reset things for you but you will likely have to answer a couple of questions just to be sure you are who you say you are (using personal info from your account such as street address, date of birth, etc.).
  • whats the number
  • You will find the number in the manual with the system and also on the box.