Hey guys..
The move went Ok it was very tiring but we got it done. As for the internet problems it took around 15 days.
And this is interesting because yes it was BT and they were absolutely s**t. Sorry for the language. They must have the worst customer service department ever, it took me 5 hours of being put on hold and passed to the same department again and again to get through to someone who could actually help. Very annoying! Anyway the internets fast as its 8mb and i've had no problems so far thank god....
Thanks for the kind words....