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Old 04-05-2007, 02:06 AM
ve6cmm ve6cmm is offline
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Question PSA Hangs with FIFA 2007

Our PS2 hangs when running FIFA 2007. This is a recent occurance and is consistant. The game loads and then then stops running. This was thought to be a disk problem and a different FIFA 2007 was tried with the same results. All other versions work fine. This is the only game that doesn't function anymore.

I know very little about the PS2 hardware or games as this is my sons machine and I don't use it at all. It is driving him, and us nuts! HELP!
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Old 04-05-2007, 04:19 AM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is offline
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Default Re: PSA Hangs with FIFA 2007

You could try giving the PS2 lens a bit of a cleaning with a q-tip dipped in just a wee bit of alcohol such as isopropyl. It may be just a speck of dirt on the lens making the game act up.

It's odd that this is the only game to act up though. It's possible it is a glitch in the disc itself, in which case you will likely have to talk to EA's tech support about it.
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Old 04-05-2007, 04:58 AM
ve6cmm ve6cmm is offline
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Default Re: PSA Hangs with FIFA 2007

Thanks Lyndon,

I will try the lense cleaning, although as all other programs work, and this is the second FIFA 2007 disk we have tried, I doubt if that is the problem. I will contact EA ans see what they say. I'll post their responses for all to see. This is a very frequently played game here and was working fine until this recent idiosynchracy.
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Old 04-06-2007, 07:41 AM
ve6cmm ve6cmm is offline
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Default Re: PSA Hangs with FIFA 2007

Upon further investigation, the game doesn't even really seem to start. As the game starts loading, and after playing all the advertisements, it stops mid way. The Disk seems to run in a noticable cycle. Again, the PS2 works with a bunch of other disks, it is just FIFA07 (we have tried several discs with the same result) that doesn't want to load.

I tried cleaning the lense, and cleaned out the rest of the system as well, without any change.

The following is what EA told me to try to get around this problem. It doesn't work on our system:

Why does the system lock up during gameplay?
Answer


This is usually an indication that the console is having difficulty reading the game disc. This could be for many reasons; usually this is because the game disc is damaged or unreadable but in some situations this can be the sign of a more serious issue with your Playstation 2.

Check the game disc.

1. If there are any noticeable scratches or smudges on the surface of the game disc, try to clean them off by using a non-abrasive cotton cloth.
1. Note: Do not rub hard and do not rub in a circular motion as this could further damage the game disc.
2. If there aren’t any noticeable scratches or smudges on the surface of the game disc, try using that game disc in another Playstation 2.
1. If the game disc works in another system, this is an indicator that your Playstation 2 may be damaged. For information on getting your system repaired or replaced, you will want to contact Sony directly for assistance at 08705 99 88 77
2. If the game disc does not work in another system, this is a good indicator that the disc is damaged or defective. To acquire a replacement game disc you will want to refer to your manual for warranty information specific to your product.

Unplug all non-official peripherals.

The easiest way to ensure this is to unplug any peripherals except for the official licensed controllers that came with the system. This includes any memory cards or network adaptors. When the console is starting up it will calibrate the controllers. Do not move the thumb sticks or press any of the buttons until theEA logo appears.

1. Example of non-liscenced equipment manufacturers: Nyko AirFlow, MadCatz MicroCon, Mad Catz Dual Force 2.

Use default settings for the game.



Before trying to remove the savegame data set any controller, sound, and video settings to their default setting. This can be done by removing the memory unit, or deleting the game's settings information from the hard drive.

Remove game related save data.

1. Power on the Playstation 2 without a game disc inside to display the Playstation 2 front end.
2. Select Browser.
3. Select the memory card that you are using by highlighting it and pressing the X button.
4. Find and delete any save file with a name matching the game you are having trouble with by highlighting the game file and pressing the X button.
5. Once all of the save files have been removed, restart the console with the game disc inside.
6. Try playing the game.

Check your configuration.

Sometimes certain control configurations can conflict with your data. Try changing the control configuration to Default from the Options menu (if such an option is available).

If you have any suggestions, I'd sure like to hear them!

Clint
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Old 04-07-2007, 02:42 PM
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Lyndon M STAFF Lyndon M STAFF is offline
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Default Re: PSA Hangs with FIFA 2007

Their frikkin' scripted responses get annoying. Better to call them and ask- the "knowledge base" on the site is useless. Took them several attempts to answer one question i had asked before- the first two responses had nothing to do with what i had asked.

You could try the first thing they said and give the disc a wipe using a soft cloth. Being new it may not make a difference but it's possible you or your son may have got a fingerprint on there which, at times, can mess up the ability to be read. If you can, try the disc in another game system to make sure it is the disc that is the problem. If it definitely is the disc and wiping doesn't help phone EA and start giving them hell (politely, of course ).
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