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Expert PlayStation 2 Hardware and Accessory Help | PlayStation2 | PS2 Console
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Old 02-16-2003, 05:39 AM
jagalino3007
 
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Hi i got my PS2 two years ago.Recently when I try to put a DVD the following message appears:"Disc Read Error".
All my games have no scratches on them nor anything plus i checked my games on other PSs they worked normally.
But what is weird is that i got some games they always work others they work really rare (I got GTA Vice city a month ago and i never had the chance to play it .
I got also a DVD cleaner it didn't read it.
What do I have to do???
Do i have to change the lens?
thank you.
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Old 02-16-2003, 06:53 AM
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Rex77 Rex77 is offline
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Could be that the lens is out of alignment. Give Sony a call and have them fix it. SCEA Consumer and Technical Support 1-800-345-SONY (7669)

I have heard though that they can be a little forgiving in their price, try to haggle with them. That is if that's the problem.
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Old 02-16-2003, 06:55 AM
Kiosk
 
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I suffered the same thing with my 1st gen PS2 ( I got it at the launch date after 26 hours on the line !! ) So I contacted Sony and had it fixed for about 99 bucks !!
But a Kid in line at the service center told me to get mad at the Customer Service Folks , so I did and they Fixed it for free !!
And now that it happened again (after 9 months)they are sending me a refurbished system in exchange for my old onefor free. I hope i get to play GTA Vice City before the semester starts(I just bought it when my system went nuts) !!
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