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  #1  
Old 01-04-2008, 06:31 AM
iLLMaTiiK iLLMaTiiK is offline
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Exclamation Signing in Problems & PSN Problems

Settings --> Networks Settings --> Test Connection:

Obtain IP Address: Succeeded
Internet Connection: Succeeded
PLAYSTATION(R)Network: Succeeded
UPnP: Not Available
NAT Type: Type 2


Router Firewall and Ports:

- I already opened the ports needed:
But port 443 and 80 were taken by something else, so i had to make 2 ''Inbound Services'' for them ports which were:
- HTTPS(TCP:443)
- HTTP(TCP:80)

- I also added the PS3's Mac Address to my router, and gave it permission to connect with my router etc.
- And i put my PS3 in the DMZ part of my router

What i can do:

- Connect to Internet Browser = Already deleted catches
- After about 1am UK time, i can start getting good games with no lag
- Early in the mornings i can also connect ok

Problems:

- Cant sign in much... it says ''connection to PLAYSTATION(R)Network timed out'' or something

- When im trying to go online on ''COD4'' it comes up with:
''Cannot connect to Activision Matchmaking [error 33]''

- When i finally get in games (rarely) after about 20 minutes it says
''You have been signed out of PLAYSTATION(R)Network''
Then says 2 different error codes (not at the same time) at different times
- 8002AD23
- 8002A548

My Connection:

- Netgear DG834PN
- On latest software: V1.03.35
- Always have 70%+ connection on PS3
- I have looked on LOTS of forums and followed what they have said, and no difference

- My Xbox 360 is also connected to my Router and works perfectly and also my PC is connected
- Never had an error about connection clashing or w/e

Please Help !!!

PSN: iLLMaTiiK
Email: weba_90@hotmail.com

Thanks for any help in advance

Last edited by iLLMaTiiK : 01-04-2008 at 06:35 AM. Reason: Adding more info..
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  #2  
Old 01-04-2008, 06:53 AM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is offline
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Default Re: Signing in Problems & PSN Problems

The first error code is possibly due to the media server interfering. If you have this activated on your computer try turning it off and try again. That may well be what is taking the ports on the gaming as well. Normally putting the PS3 into the DMZ would fix this but you say you already tried this.

For the other error you may want to check the router and see if uPnP is enabled- if it is disable it. You may also be running into having too low a wireless signal to connect (sometimes the PS3's wifi is less than optimal).
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  #3  
Old 01-04-2008, 08:17 AM
iLLMaTiiK iLLMaTiiK is offline
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Default Re: Signing in Problems & PSN Problems

Ok i turned UPnP off on my router

Then went on PS3 tried signing in
1st Attempt: Failed with an error code
2nd Attempt: Signed in

After 5 mins i got another error code, and it said:

''An error has occured you have been signed out of PLAYSTATION(R)Network
(8002AD23)''

DMZ

192.168.0.1 is the code i put in on web browser to access my router
Input Username and Password
Then i click on ''WAN Setup''

And it says:

[TickBox] Default DMZ Server [ ].[ ].[ ].[ ]
I put in the boxes my PS3's IP, Ticked the tickbox and clicked ''Apply''
I was just wondering if that was the way of doing the DMZ thing, thats how i've done it anyway...

WAN Setup

On the same settings as above it has these other tickboxes:

- Connect automatically, as Required = Ticked
- Disable port scan and DOS protection = Not Ticked
- Default DMZ server = Ticked with PS3 IP
- Respond to ping on Internet WAN Port = Not Ticked
- MTU Size (in bytes) = 1458
- Disable SIP ALG = Not Ticked

Should i activate any of these things?

Media Server

Do you mean on the PS3 or on my PC?

I've disabled/de-activated it on my PS3 so its off...
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  #4  
Old 01-04-2008, 08:28 AM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is offline
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Default Re: Signing in Problems & PSN Problems

You may have to deactivate it on your PC- it uses some of the same ports the PS3 needs for regular online play.
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  #5  
Old 01-04-2008, 09:18 AM
iLLMaTiiK iLLMaTiiK is offline
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Default Re: Signing in Problems & PSN Problems

ok thanks but how do you deactivate it on your PC?
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  #6  
Old 01-04-2008, 09:32 AM
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Default Re: Signing in Problems & PSN Problems

You'll have to go into Windows Media Player. Go to Library and select Media Sharing. Make sure the "share my media" box is unchecked. Clear the "find media that others are sharing" field as well. Hit Ok and you will be asked if you want to turn off sharing for everyone. Select yes and confirm.
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  #7  
Old 01-04-2008, 09:37 AM
iLLMaTiiK iLLMaTiiK is offline
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Default Re: Signing in Problems & PSN Problems

Ok i found it now

But it was already unticked

Got any other idea's?

I noticed though that i can connect late at nights (12am - 3am) and early in the mornings (8am - 12am) without being disconnected from the PLAYSTATION(R)Network

Do you think it could be something to do with Sony?
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  #8  
Old 01-04-2008, 09:46 AM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is offline
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Default Re: Signing in Problems & PSN Problems

No, i don't think it's Sony. By chance are you using a cable connection? If so and there are a large number of people in your area using cable internet at the same time it could be cutting your available bandwidth down to where PSN can't connect (cable is a shared connection while DSL isn't).

You may also want to see if there is anything else on the network doing anything at the same time (downloads on the PC and stuff of that nature). Sometimes things like this can hoard the available bandwidth.
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  #9  
Old 01-05-2008, 04:47 AM
iLLMaTiiK iLLMaTiiK is offline
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Default Re: Signing in Problems & PSN Problems

Im using wireless,

And nope nothing downloading at all

I regret buying this PS3, its really bad... takes about 20 minutes to find 1 game, then disconnects you from the game after 2 minutes...


Also new codes that showed up last night:

Trying to sign in

An error occured during communication with the server
This is a DNS error
(80710102)
This came up when trying to just sign in

When im being disconnected from games

An error has occured
You have been signed out of the PLAYSTATION(R)Network
(80710B23)
(8002A548)
(80710D23)
(80710092)
All these number codes came up at different times

Trying to sign in

80710D23
8002A548
8002A401
As you can see 2 of the codes are the same as above when i was being signed out
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  #10  
Old 01-05-2008, 05:00 AM
Lyndon M STAFF's Avatar
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Default Re: Signing in Problems & PSN Problems

I found the manual on netgear's site for that particular router and you did do the DMZ correctly. It's possible the firewall could be still blocking things- have you tried deactivating this? It's the check box right above the DMZ.

Here is the page with the manual for that router in case you want to reference it- just click on "reference manual" on the left.
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  #11  
Old 01-05-2008, 05:52 AM
iLLMaTiiK iLLMaTiiK is offline
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Default Re: Signing in Problems & PSN Problems

Steps

192.168.0.1 --> Entered Pass and Username --> Clicked on WAN Setup under Advanced

Then it has tick boxes, on top of the DMZ it has:

- Disable Port scan and DOS Protection

Underneath:

- Respond to ping on internet WAN Port

Both are unticked

Which one are you talking about and if i deactivate the firewall, am i open to viruses etc.?
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  #12  
Old 01-05-2008, 05:56 AM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is offline
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Default Re: Signing in Problems & PSN Problems

True, that would open up your whole network to that sort of thing but if you have an antivirus program on there that is kept up to date you should have no worries on that end. You could at least try it for just a few minutes as an experiment to see if the firewall is indeed the problem. The box to check is the one just above the DMZ, "disable port scan and DOS protection".
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  #13  
Old 01-05-2008, 06:19 AM
iLLMaTiiK iLLMaTiiK is offline
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Default Re: Signing in Problems & PSN Problems

Firewall

I deactived and it didnt work,
Reset router and tried again and it just saying i cant connect to Activision Matchmaking error 33.
I tried to sign in on COD4 about 9 times and everytime it said that ^ ^ ^


DMZ and ports

Another thing i mentioned that we didnt bring up was the DMZ and port situation..

I have my PS3 in the DMZ of my router
and at the same time i have the following ports open in services, as you can see from the pic:


But also Port 80 & 443 are already taken:

HTTPS(TCP:443)
HTTP(TCP:80)

Shown below:


This next pic shows the info when i click on edit:


Where the IP's are blank (colored in) they are the same IP as my PS3
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  #14  
Old 01-05-2008, 06:20 AM
iLLMaTiiK iLLMaTiiK is offline
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Default Re: Signing in Problems & PSN Problems

Please edit my post and delete anything of the pics where i have left important information

Have i missed any ports or have i got any unnecessary ports open?
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  #15  
Old 01-05-2008, 01:22 PM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is offline
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Default Re: Signing in Problems & PSN Problems

What is taking those particular ports? They should still be available for the PS3 to use when needed. Add those in for the PS3 anyway.

That matchmaking error is, i believe, an error on their end and not yours.

I do see one error in the ports. Where you have the range of 3478 to 3658 is wrong. The range should be 3478 to 3479 with 3658 on its own.
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  #16  
Old 01-05-2008, 01:38 PM
iLLMaTiiK iLLMaTiiK is offline
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Default Re: Signing in Problems & PSN Problems

http and https, they're both open anyway for internet browser

Ok i think it is too

And ok thanks, im gonna change it now and see whats happens
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  #17  
Old 01-05-2008, 03:15 PM
iLLMaTiiK iLLMaTiiK is offline
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Default Re: Signing in Problems & PSN Problems

Ok they were wrong, i used this guide to set the firewall up correctly:

Orpheus Internet: Sony Playstation 3 Support - Network Help, Broadband Help, Firewall Rules and Configuration, NAT, Online Game Setup

Also some other important things i done at the same time:

- Quick Reset/format PS3
- Manually set up my connection
- Connection test: PLAYSTATION(R)Network failed
- So cleared all the previous rules and services i made for my PS3 off my router
- Then used the guide (link above)
- Then set up the ports
- Made a static IP for my PS3
- Put my PS3 in the DMZ of my router
- Test connection: Everything was good

Signed in 1st attempt.
Signed on Call of Duty 4 fine and got 3 good non laggy games.
Then got disconnected again

But its much better than before, i also read about a new patch thats going to be available soon, so i think after that patch, everything should be fine

Thanks for all your help !
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  #18  
Old 01-05-2008, 05:51 PM
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Default Re: Signing in Problems & PSN Problems

Glad to hear things are working properly (other than at Activision's end, anyway). Come back any time and join in the various conversations going on around the place!
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  #19  
Old 01-06-2008, 05:56 AM
iLLMaTiiK iLLMaTiiK is offline
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Default Re: Signing in Problems & PSN Problems

omg...
It actually worked fine for a while last night, then again it started saying

''Cannot connect to activision matchmaking error 33''

I also found on a web that these ports should be open:
Link removed

3075 UDP
3074 UDP
About these, after i make the services for them, you make the rule, should they be an ''inbound'' or ''outbound'' rule?


And i found this web:
Link removed
Im not sure if its for PC/Xbox/PS3 though


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  #20  
Old 01-06-2008, 08:05 AM
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Default Re: Signing in Problems & PSN Problems

Those ports should be both directions, actually.

As for that patch, it is for the PC version of the game- it's coming soon for the consoles. I removed your links, btw- we prefer not to have links to other gaming sites.
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  #21  
Old 01-06-2008, 11:06 AM
iLLMaTiiK iLLMaTiiK is offline
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Default Re: Signing in Problems & PSN Problems

ok im doing it now

Also ok i had a feeling it was, and i hope the PS3 update comes soon..
and kk lol


One more thing, i've put them Ports in the ''inbound services''

But in the ''Outbound Services''

I choose the port rules..
Then select ALWAYS ALLOW

Then is has:

LAN Users: Start [ ].[ ].[ ].[ ]
Finish [ ].[ ].[ ].[ ]

WAN Users: '' Same as above
'' Same as above

Also on both it has a drop down box with 3 choises:
- Any (cant enter anything into boxes)
- Single Address (lets you put 1 IP in the start box)
- Address Range (lets you put IP in start and finish)

And then it has a dropdown box saying if you want to ''Log''

4 choises: Always - Never - Match - Not Match
I set all of the others to Never

At the moment i have the already open ports on ''Any''
And will put it the same for these 2 new port numbers

Shall i change it to WAN or LAN or change the choises in the drop down boxes?
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  #22  
Old 01-06-2008, 11:15 AM
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Default Re: Signing in Problems & PSN Problems

The PS3 is part of the LAN so use that. Make the settings the same for both inbound and outbound. I would go with the "any" on that drop down box to allow anything else that may need to use the same ports to do so without having to go back in and mess with settings again.
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  #23  
Old 01-06-2008, 12:11 PM
iLLMaTiiK iLLMaTiiK is offline
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Default Re: Signing in Problems & PSN Problems

ok just noticed something strange...

On my ''Inbound Services''

I have 4 Ports open for PS3, and the DMZ there too

Under this column:

LAN Server IP address

All 4 ports services have a different IP to the DMZ thing

example:

Port1: 192.168.2.1
Port2: 192.168.2.1
Port3: 192.168.2.1
Port4: 192.168.2.1
DMZ: 192.168.2.7

Should i make them other ports the same number as the DMZ??
the above numbers are an example of what it looks like..
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  #24  
Old 01-06-2008, 12:12 PM
iLLMaTiiK iLLMaTiiK is offline
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Default Re: Signing in Problems & PSN Problems

P.S. the port numbers are My PC and the DMZ is my PS3's IP
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  #25  
Old 01-06-2008, 12:13 PM
iLLMaTiiK iLLMaTiiK is offline
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Default Re: Signing in Problems & PSN Problems

Sorry about this but this is also another important thing:

Where i enter the IP on the ports, example port1: 192.168.2.1 << that
Where i enter it in the boxes its like this:

Send to LAN Server [192].[168].[2].[1]

Send to LAN Server, i dont get that part..
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