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  #1  
Old 07-25-2008, 01:05 PM
valis valis is offline
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Default Unable to connect to PSN (80710B23)

Hi.

After returning from vacation and updating my PS3's firmware I seem to be unable to log in and connect to the PSN. I have accessed the PSN store and purchased things in the past.

My 60 GB PS3 is able to connect to my wireless Buffalo Airstation (current firmware 1.4 - up to date) and view web pages in web browsers. When I test the network connection I receive success on IP and Internet connections, and it fails (timeout) on the PSN network step. When i attempt to connect to the network I receive the message "An error has occurred. You have been signed out of the PLAYSTATION(R)Network. (80710B23)" after a substantial delay.

I have opened the ports suggested by this site on my Wireless router ( * TCP Ports: 80, 443, 5223, and 10070 - 10080* UDP Ports: 3478, 3479, 3658, 10070, and 50100 ) as well as doing a power cycle on the equipment involved (PS3, wireless router, cable modem - all off for 2 minutes, cable modem, then 1 minute later wireless router, then 1 minute later PS3). I do not care to play games online, I simply wish to connect to the marketplace and peruse their wares. This problem occurred after updating to current firmware.

Suggestions?
-Campbell
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Old 07-26-2008, 02:02 PM
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Default Re: Unable to connect to PSN (80710B23)

Under Network Settings, set the MTU manually to 1492 instead of the default 1500. This should fix the problem.
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Old 07-26-2008, 04:12 PM
valis valis is offline
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Default Re: Unable to connect to PSN (80710B23)

I changed the MTU to 1492 and during the network test "The connection with the PLAYSTATION(R)Network timed out". Attempting to connect normally results in the same error (80710B23).

Any other suggestions?
-Campbell
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Old 07-26-2008, 05:12 PM
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Default Re: Unable to connect to PSN (80710B23)

Maybe it is down at the moment?
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Old 07-28-2008, 04:27 AM
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Default Re: Unable to connect to PSN (80710B23)

Ok, how long have you had this problem. This error code is sometimes put down to the PSN being too busy to respond. Maybe try connecting again in a couple of days...?

If you just cannot get back onto the PSN, i think it may be your router. All i can recommend now, is that you take your router back to where you brought it and exchange it for a new one. Set it all up again and the problem should be gone- this has worked in the past.

Also, you could consider going wired instead of wireless with your PS3. If possible, try this and this could also solve the problem.
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Old 03-02-2009, 11:23 PM
hambouga hambouga is offline
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Default Re: Unable to connect to PSN (80710B23)

am having the same problem too =(!!!
before i start.. let me tell you about my networking specifications.

Connection : Internet: ADSL Dial up MODEM , 512 kbit connection (download rate around 60kb/s) . Note : this is not a router. and i input my username and password for connecting to the net.

-PS3 to Pc : by LAN cable ofcourse, i share the the internet with the ps3 by connecting it to the pc and make an option to enable sharing.(that doesnt matter for now)
PC: windows xp service pack 3



I used to have no problems at all with UPnp connection and playing online.... just had a little problem before with disconnections , till i figured out from forums that disabling upnp will do something.. and it worked. so right now i got media sharing disabled and.. media sharing in windows media player disabled. I connect with the DNS which is from opendns.com. But now.. these days.. am having a new problem... which is not DNS related. I can connect to the internet successfully on my ps3 but not the playstation network.. i think that happened when i did some playing with the mtu in pc. ( and i dun even know wth is an mtu) . please... any solutions? i havent played metal gear online for soo long! thank you.

*****************

extra information:

i live in the UAE and my network settings on ps3 are : ip address automatic, MTU automatic,DNS server (the one from open dns.com) , upnp disabled, wired connection and..no dhcp hostname...wat else?
OH AND iam 100% sure this doesnt have to do anything with my firewall! i use kaspersky firewall and not windows firewall...
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Old 03-03-2009, 04:32 AM
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Default Re: Unable to connect to PSN (80710B23)

I would suggest getting your mtu set back to its default position (should be 1500) and then likely restart your PC.
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Old 04-03-2009, 05:35 AM
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Default Re: Unable to connect to PSN (80710B23)

I have the same problem, i cannot connect to the PSN but can connect to the web browser and update the ps3. I have an up to date d-link router (D-Link DIR-655 Xtreme N Gigabit Router) and a fiber optic internet connection (my provider is NTT).
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