ps3 wired connection problems

theivan69 · #1 02-12-2007, 03:13 PM

I have a ps3, using wired connection with ethernet and telus provider

heres the downlow on my problem:
i started a new wired connection and when i test my connection i get a message saying:

IP connection - succeeded
Internet Connection - failed

connection to the server timed out
(80028E06)

any clue to why it says this, ive got the most recent update on my ps3 so i dont know what it could be.

here are my settings:
internet connection - automatic
connection method -automatic
speed and duplex - automatic
address settings - automatic
IP - automatic
Subnet - automatic
Default Router - automatic
Primary DNS - automatic
Secondary DNS - automatic
MTU - automatic
Proxy - Do Not Use
UPnP - Enabled (not available)

**Lyndon M STAFF** · #2 02-12-2007, 03:46 PM

To be frank the PlayStation network has been somewhat hit-or-miss lately. Quite a few are having problems getting logged in, having things time out. I had the same thing myself until just today. For some reason a sub account I made up was able to log in no problem. After that I could get on with no problem on the master.

Basically what I'm saying is the problem may be in Sony's equipment and not yours. You could try setting up a sub account and see if it gets through. If it does maybe then you can get logged in on your master account.

To be sure, however, you could try putting in some of the numbers you left as automatic before such as the DNS servers, subnet mask and router ip.

theivan69 · #3 02-12-2007, 03:51 PM

entered all numbers manually that i could...same problem. whats a sub account and how do you go abouts making one?

**Lyndon M STAFF** · #4 02-12-2007, 03:58 PM

A sub account is a second user on the system that can do most of what the main user can but can have restrictions put on if need be. Say, for example, a father with 2 kids and each wants their own PSN name. Dad can set himself up as the master account and each of the kids can have their own and be set up to not be allowed to buy from the Store, restrict games thet can play, etc.

First go into the User area of the media bar and set up a second user thenlog in as that. Now when you go over to Friends you should see the "sign up for the playstation network' option. Go in here and when setting up the account select "sub account" instead of master. You will need to use a second e-mail address for this sub account.

theivan69 · #5 02-12-2007, 08:41 PM

hmmm....well thanks for the help i guess ill keep messing with stuff until it works or maybe its just sony itself, any idea when the next firmware update is?

**Lyndon M STAFF** · #6 02-13-2007, 03:35 AM

We should be seeing a somewhat significant update around late march when the PS3 launches in the UK and Europe. Phil harisson has been quoted as saying the next update will include background downloading (no more being stuck watching a progress bar when grabbing a video in the PlayStation Store). No firm word of what else will be in there- lots of gossip/ wishful thinking on other message boards though.

noxis · #7 12-09-2007, 02:15 AM

I also have problems with the wired internet connection and all that, but a little different.

Ip connection: Succeeded
Internet Connection: Failed

An error occurred during communication with the server.
This is a DNS error.
(80710102)

If anyone know how i get it to get please answer my question.

This is my settings:
internet connection: Automatic
connection method: Automatic
speed and duplex: Auto-Detect
address settings: Automatic
IP: Automatic
Subnet: Automatic
Default Router: Automatic
Primary DNS: Automatic
Secondary DNS: Automatic
MTU: Automatic
Proxy - Do Not Use
UPnP - Enabled

**Lyndon M STAFF** · #8 12-09-2007, 03:50 AM

This isn't any different than most others, actually. You will find the thing works a lot smoother if you have the numbers put in manually rather than go automatic. If you are using a router go into the settings for it and you should be able to get the DNS server numbers as well as the Subnet mask. Put the IP address of the router in as well under "default router".

If, however, you are not using a router and have connected directly to the modem you may have to simply power it down for a few seconds and then get it going again. When switching the cable around it is best to turn the modem off so it can "let go" of the IP address given to the last thing it was conected to.

stevodowning1992 · #9 12-29-2007, 04:02 AM

im haveing a different problem ....

internet : connection enabled
method : wired
speed and duplex : automatic
address settings : automatic
ip address : auto
subnet mask : auto
default router : automatic
primary DNS : automatic
secondary DNS : automatic
MTU : automatic
proxy server : do not use
UPnP : enabled

test connection
obtain ip address : failed
inyternet connection -
the attempt to find ip address timed out

i have a ip host number and a subnet mask but no primary or secondary dns because i do not no how to find them out

i also have no router i just have a modem
i need help please

**Lyndon M STAFF** · #10 12-29-2007, 04:19 AM

Your internet provider should be able to give the numbers to you, Steve- just give their tech support a call.

Did you turn off the modem when you switched the cable from your computer to the PS3? If not turn it off and then after a few seconds turn it on again- your internet provider likely did not "let go" of the IP address handed out to your PC at the time.

Jordey08 · #11 01-16-2008, 03:00 PM

I have tryed all of these above, i have no router as my pc doesnt need one, not really much experiance with technical stuff, my PLAYSTATION Network is still timed out, i am afraid incase it might not be fixable, my connection to the internet says it has succeeded,but i cannot view browser etc.. , i am needing help, thank you.

**Lyndon M STAFF** · #12 01-16-2008, 05:54 PM

Jordey, if going with a direct connection to the modem you should be able to get going by simply powering down the modem for 30 seconds and then plug it in again. Your ISP has to mark the IP it gave your computer before you switched the cable as available so that it can be assigned to your PS3.

FearlessGoon · #13 06-23-2008, 03:06 PM

hey im having problems with my ps3.

Its a Wired connection to my router.

it says that i have a 8002ad23 error and it dosent tell me how to fix it.

Can anyone help???

**Lyndon M STAFF** · #14 06-23-2008, 03:23 PM

You may want to try going into the Network Settings on the PS3 and turn off the media server. Also give power cycling the router (unplug the power for a minute then plug it in again) a shot. Sometimes this helps it clean the cobwebs out.

FearlessGoon · #15 06-23-2008, 03:48 PM

well now i dont get disconnected but i still cant play online. i still keep getting interupted and i have never had this happend to me before. I have 9 megabytes of connection speed. I did what u told me to do up top. u have any other suggestions???

**Lyndon M STAFF** · #16 06-23-2008, 03:52 PM

Ok, Goon- now you should go into the router settings and take care of some port forwarding issues. I've listed in some of the other threads in here what ports to open- you should find the right spot in the Advanced area of the router settings.

FearlessGoon · #17 06-24-2008, 11:32 AM

one more thing...it signs me out even when im connected directly to the modem...does that mean there is something wrong with my ps3???

**Lyndon M STAFF** · #18 06-24-2008, 01:32 PM

Being signed out when connected directly to the modem may mean a setting change needed when going like that or it may be problems with your ISP itself.

Once you get the port forwarding done on the router settings go back through the PS3's network connection and make absolutely sure you have everything as it should be. If you haven't before put as many of the settings in manually (router IP address, subnet mask, DNS servers) and try another connection test.

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