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  #126  
Old 05-28-2009, 06:54 AM
cocksy08 cocksy08 is offline
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Default Re: Problems PS3 Internet Connection

hi. i am having problems with my ps3 obtaining the ip address and i have no idea what to do. my mates do not know what is wrong with it so i thought i need to get some expert advice.

my wireless router is a bt homehub (if that makes any difference) and i put the wep code in, then i put the rest onto automatic and test the connection. it says obtaining the ip address failed. it timed out :s

please help !

Cocksy.
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  #127  
Old 05-28-2009, 06:57 AM
cocksy08 cocksy08 is offline
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Angry Re: Problems PS3 Internet Connection

hi. i am having problems with my ps3 obtaining the ip address and i have no idea what to do. my mates do not know what is wrong with it so i thought i need to get some expert advice.

my wireless router is a bt homehub (if that makes any difference) and i put the wep code in, then i put the rest onto automatic and test the connection. it says obtaining the ip address failed. it timed out

please help !

Cocksy.
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  #128  
Old 05-28-2009, 07:43 AM
Lyndon M STAFF's Avatar
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Default Re: Problems PS3 Internet Connection

Cocksy, I would suggest going manual with your settings entry into the PS3. Go into the homehub settings and get the numbers for the router IP address, subnet mask and DNS servers and add these into your PS3's settings. You may also want to add the port forwarding while in there (ports are listed in the thread at the very top of this section along with a site that guides on where to do this forwarding).
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  #129  
Old 06-17-2009, 09:57 PM
The Marine The Marine is offline
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Default Re: Problems PS3 Internet Connection

I need some help, the other day, I could connect to the internet on my ps3 perfectly, no problem, but since then, I relocated my pc with my modem and wireless router into a different part of my house, now that I've moved them, I can no longer get online with my ps3, I've tried almost everything to get it to work, but nothing seems to be working, so if someone could help me, it would be greatly appreciated
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  #130  
Old 06-18-2009, 04:17 AM
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Default Re: Problems PS3 Internet Connection

Marine, it probably is a wireless signal strength issue- picking up a repeater and set it up somewhere between your pc and the PS3 should take care of that.
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  #131  
Old 06-18-2009, 09:41 AM
The Marine The Marine is offline
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Default Re: Problems PS3 Internet Connection

ok, it actually turned out to be a problem with my internet service, it all works fine now, thanks anyways for the help

Last edited by The Marine : 06-18-2009 at 12:54 PM.
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  #132  
Old 06-18-2009, 04:53 PM
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Default Re: Problems PS3 Internet Connection

That was going to be the next guess. lol Good to hear!
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  #133  
Old 06-22-2009, 11:38 AM
Kigga Kigga is offline
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Default Re: Problems PS3 Internet Connection

Quote:
Originally Posted by Kigga View Post
Can someone help me also? When I first bought mine I had no problems until one day it decided not to connect at all.

I tried to attempt another connection but it stays on "Checking network configuration... Please wait"
Can someone help me please
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  #134  
Old 06-28-2009, 07:35 AM
buchi1604 buchi1604 is offline
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Default Re: Problems PS3 Internet Connection

HI
I have had issues with system updates and also connection problems when viewing vidzone and error codes 8010102 saying I have DNS problem and then error code 8002ad3 pops up as well. The sign on page to the PS3 network comes up and thats where we cant proceeed forward as it wont accept the code due to the DNS issues I presume. I then go into the internet status in nertwork setting and here it is statring that the connection is ok and showing signal strenght. I called Belkin and they told me to adjust the DMZ settings from a stativ to private ip address but this still hasnt fixed the issue.

Have read the threads that have been posted but I am little stumped on what to do with port forwarding.

I have a belkin N + router and when I go into the settings page I have the following columns to fill out

Description..this is free format so would fill in Sony PS 3

Inbound port ..??( unsure )

Type - there is drop down key with options for TCP & UDP as you stated in your reply.

Private IP address ..this is OK as it has been filled in

Private port...?? ( unsure)

So the 2 columns i need help with are inbound port and private port.

Can you please help ??

regards ..buchi1604
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  #135  
Old 06-28-2009, 09:52 AM
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Default Re: Problems PS3 Internet Connection

Kigga, try giving your router a quick power cycle, this sometimes helps.

Buchi, the port numbers Sony uses for the PSN traffic are listed in the "Some Tips" thread at the top of this section. Put those numbers in the Inbound port and Private Port.
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  #136  
Old 07-01-2009, 09:02 AM
mlanha00 mlanha00 is offline
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Default Re: Problems PS3 Internet Connection

Hey! I've been reading through some of these threads and no problem seems to be the same as mine.
Here's what happens with my PS3 when I try to go online wirelessly:
I run the connection test. An internet connection succeeds. The IP address succeeds. The third step - a connection to the PlayStation Network - FAILS.

I've tried going online with an ethernet cable, and there are no problems. Also, my PSP has no problems at all using the same router and information (IP address, SSID, WPA key) while connecting wirelessly.

Is this another problem with firewall ports? I've tried adding my PS3 to the DMZ. Should I enter each port individually, instead?
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  #137  
Old 07-01-2009, 06:57 PM
buchi1604 buchi1604 is offline
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Default Re: Problems PS3 Internet Connection

HI

Tried to enter the port numbers as advised but get an error message saying the inbound port numbers are out of range.

can you please help again

buchi1604
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  #138  
Old 07-01-2009, 07:06 PM
buchi1604 buchi1604 is offline
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Default Re: Problems PS3 Internet Connection

HI Lyndon
The columns I need to fill in on my belkin router are
description / inbound port ( this has 2 boxes blank-blank) / drop down key with options tcp / udp // tcp only // udp only/ private ip address / private port ( this has 2 boxes blank-blank)
The other problem is the there is a box titled "add" and in the drop down key there are all descriptions of games eg active worlds , age of empires , ..etc but no description of sony ps3...
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  #139  
Old 07-01-2009, 08:30 PM
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Default Re: Problems PS3 Internet Connection

For the single port numbers you put the same number in both blanks then select their type (TCP or UDP) in the menu you mention- the one batch that is a series you type the start port and ending port. As for that "add" menu you should be able to leave this alone.
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  #140  
Old 07-09-2009, 11:08 AM
Qalbert Qalbert is offline
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Default Re: Problems PS3 Internet Connection

Hi. I recently upgraded my internet, and as part of it had to buy a router. I ended up buying the Netgear WPN824. Much to my dismay I am not able to connect to the network. At least not reliably. Wireless will sometimes connect, but is barely functional, can access PSN store if I am lucky, but even that takes minutes, if it connects at all. I am trying to use a wired connection however, and cannot get it to work. Whenever I try to set it up it tells me an ethernet cable is not connected. I have tried 3 different cables, all of which work on my PC and Xbox 360, yet it persists in telling me I need to connect a cable. How can I fix this?
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  #141  
Old 07-09-2009, 12:03 PM
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Default Re: Problems PS3 Internet Connection

To get rid of the "no cable" bit you may need to turn off the PS3 then connect the ethernet cable and turn it back on. You will also likely want to do some of the general tips I've given before like add the PS3 to that router's allowed devices list (the MAC Address filter) as well as open the ports listed in the very top thread of this section.
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  #142  
Old 07-09-2009, 01:12 PM
Qalbert Qalbert is offline
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Default Re: Problems PS3 Internet Connection

I have tried all that, and it is still not working.
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  #143  
Old 07-14-2009, 02:03 PM
Qalbert Qalbert is offline
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Default Re: Problems PS3 Internet Connection

That's it? no other help?
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  #144  
Old 07-14-2009, 03:06 PM
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Default Re: Problems PS3 Internet Connection

Only other suggestion i can think of for the moment is possibly swap the port out of the router the cable to the PS3 is using, maybe that is what is going on.
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  #145  
Old 07-14-2009, 03:44 PM
Qalbert Qalbert is offline
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Default Re: Problems PS3 Internet Connection

tried like 20 different combinations of cables/ports. Gonna see if ebst buy will let me return it/swap it. Is there a router you personally recommend with minimal tech needed to setup? (the whole port forwarding thing was pushing my limits as I am not too tech-savvy)
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  #146  
Old 07-14-2009, 07:21 PM
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Default Re: Problems PS3 Internet Connection

I'm partial to the D-Link brand myself- they spell out the sections in a bit more plain English and I find them easier for configuring.
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  #147  
Old 07-15-2009, 08:13 AM
Qalbert Qalbert is offline
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Default Re: Problems PS3 Internet Connection

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  #148  
Old 07-15-2009, 10:32 AM
Qalbert Qalbert is offline
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Default Re: Problems PS3 Internet Connection

Ok ended up getting a new router. Wireless works great and I don't do a lot of online gaming, need it more for the PS Store, so its workable, but it still doesn't recognize ethernet. Do you think perhaps the ethernet port might just be fried? Also I haven't set up port forwarding etc on this one yet, but wireless works, so I shouldn't need to should I?
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  #149  
Old 07-15-2009, 11:41 AM
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Default Re: Problems PS3 Internet Connection

It is possible the problem is the ethernet port itself so if the wireless is working I wouldn't worry about it. Still, if you are going to do some gaming you will want to get the port forwarding set up. With those closed the incoming game server traffic will be blocked.
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  #150  
Old 07-15-2009, 12:07 PM
Qalbert Qalbert is offline
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Default Re: Problems PS3 Internet Connection

most of my online games I do on 360 (assuming its multiplatform) due to more rl friends, I mostly needed internet for buying stuff from the store (Trine, anyone?)
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