Click here visit the Playstation Game Store where you can buy PS2, PS3, PSP games and accessories
sony playstation psone sony playstation 2  ps2 sony playstation 3 ps3 PSP PlayStation Homepage Contact Absolute PlayStation Staff Playstation Site Map playstation cheat codes playstation expert game help playstation game walkthroughs useful playstation websites play free videogames
playstation news playstation game release dates playstation community discussion forum playstation blog sony playstation customer service

Record TV on your PlayStation 3 using the new PlayTV accessory for your PS3


Go Back   Playstation Network >

Expert PlayStation 3 Help ( PS3 ) - PlayStation Network

> Expert PlayStation 3 Hardware and Accessory Help | PlayStation3 | PS3 Console
Register FAQLiveChat Members List Calendar Play Free Games Gamer Blogs Search Today's Posts Mark Forums Read

Expert PlayStation 3 Hardware and Accessory Help | PlayStation3 | PS3 Console FREE PS3 HARDWARE HELP - You can ask our PlayStation 3 experts any question about your game console or accessories and they will aim to get back to you in 24 hours with an answer.

Reply
 
Thread Tools Search this Thread Display Modes
  #151  
Old 07-15-2009, 04:40 PM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is online now
God Squad
 
Join Date: Apr 2000
Location: PEI, Canada
Posts: 8,624
Default Re: Problems PS3 Internet Connection

It's still a good idea and do the port forwarding for the PS3- no doubt you will find some games to play online with the PS3.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #152  
Old 07-15-2009, 05:36 PM
Spitfire101 Spitfire101 is offline
Lurker
 
Join Date: Jul 2009
Posts: 1
Default Re: Problems PS3 Internet Connection

Hi let me explain first.
I recently had my ps3 system replaced since it froze in the XMB but now with the new ps3 system when I connect from my 3g broadband the ps just says that there's an DNS error 80710102, I have read all the posts and tried everything but it still says the exact same thing each time.

first off I'm from namibia so maybe the posts wont work since all the other guys are oversea's.

Still when I connect the ps directly to my friends router it works just fine and when I connect from my cellphone which works exactly the same as the 3G modem it connects no probs. Also remember my ps is connected to the laptop and acceses the internet via it as well.

Any suggestions?
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #153  
Old 07-16-2009, 09:57 AM
lilsam's Avatar
lilsam lilsam is offline
Member
 
Join Date: Jul 2009
Posts: 11
Default it keeps signing me out

hi
on my playstaion 3 i am connecting up fine and everything and at a random time it just signs me out saing dns error.
please can u help me.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #154  
Old 07-16-2009, 10:22 AM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is online now
God Squad
 
Join Date: Apr 2000
Location: PEI, Canada
Posts: 8,624
Default Re: Problems PS3 Internet Connection

Spitfire, you may need to find out what DNS servers your provider uses for that 3G modem and put those into your PS3's settings.

Same advise for you, lilsam-find the DNS servers for your connection via the router settings (or contact your ISP if doing direct connection to the modem) and add those to the PS3 settings. Might want to doublecheck your port forwarding as well.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #155  
Old 07-16-2009, 10:27 AM
lilsam's Avatar
lilsam lilsam is offline
Member
 
Join Date: Jul 2009
Posts: 11
Default Re: Problems PS3 Internet Connection

on pc or ps3.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #156  
Old 07-16-2009, 10:32 AM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is online now
God Squad
 
Join Date: Apr 2000
Location: PEI, Canada
Posts: 8,624
Default Re: Problems PS3 Internet Connection

You would need to go into your router settings on the PC, find the DNS server numbers, then add those into your PS3's connection manually. Same idea for the port forwarding- we have the ports needed for the PSN traffic listed in the "Some Tips" thread pinned to the top of this section. Look in there and if you do not have those ports opened, do so. Use the link in that same thread to head to a site that will guide you on getting to the right spot in the router.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #157  
Old 07-16-2009, 10:52 AM
lilsam's Avatar
lilsam lilsam is offline
Member
 
Join Date: Jul 2009
Posts: 11
Default Re: Problems PS3 Internet Connection

how do i know the dns ?
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #158  
Old 07-16-2009, 11:00 AM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is online now
God Squad
 
Join Date: Apr 2000
Location: PEI, Canada
Posts: 8,624
Default Re: Problems PS3 Internet Connection

They will be called "primary DNS Server" and "Secondary DNS server" in the router settings and look just like an IP address. You should find it in a summary or connection page in the router settings. If you are unsure about getting into the router settings you may want to get someone there to give you a hand.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #159  
Old 07-17-2009, 10:33 AM
lilsam's Avatar
lilsam lilsam is offline
Member
 
Join Date: Jul 2009
Posts: 11
Default Re: Problems PS3 Internet Connection

i have fixed it now. thanks a lot.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #160  
Old 07-17-2009, 01:15 PM
lilsam's Avatar
lilsam lilsam is offline
Member
 
Join Date: Jul 2009
Posts: 11
Default Re: Problems PS3 Internet Connection

actualy i thought it worked but it hasnt. i put found the DNS code and put it in manualy but it only worked for the rest of that day. and it has started to do it again. what should i do????
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #161  
Old 07-17-2009, 02:04 PM
santovan santovan is offline
Lurker
 
Join Date: Jul 2009
Posts: 1
Default Re: Problems PS3 Internet Connection

hi i installed my ps3 using an ethernet cable originally, which worked fine, but now i want to be able to use it wireless but it won't work, its showin at 67% connection, is that too weak? the error number when i attempt to browse is 80130182, and when i try to test the connection, it reads "the key information exchange timed out" HELP ME PLEASE! and thank you
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #162  
Old 07-17-2009, 02:09 PM
lilsam's Avatar
lilsam lilsam is offline
Member
 
Join Date: Jul 2009
Posts: 11
Default Re: Problems PS3 Internet Connection

try entering DNS manualy
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #163  
Old 07-17-2009, 03:58 PM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is online now
God Squad
 
Join Date: Apr 2000
Location: PEI, Canada
Posts: 8,624
Default Re: Problems PS3 Internet Connection

Lilsam, try giving your router a power cycle (unplug the ower for about 30 seconds or so), this may clear things up.

Santovan, that signal strength is not really strong enough- you will want to stick with the ethernet connection. As for the "key information exchange", I think the router and PS3 were not able to communicate when asking for the pass key on the encryption due to the flaky signal strength (if this is set up on your router).
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #164  
Old 07-19-2009, 03:13 AM
lilsam's Avatar
lilsam lilsam is offline
Member
 
Join Date: Jul 2009
Posts: 11
Unhappy Re: Problems PS3 Internet Connection

the it is still doing it and the internet connection is 100% but thats failing on the test aswell. and then if i get past that the playstation network faild.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #165  
Old 07-19-2009, 04:47 AM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is online now
God Squad
 
Join Date: Apr 2000
Location: PEI, Canada
Posts: 8,624
Default Re: Problems PS3 Internet Connection

Lilsam, like I mentioned before the percentage isn't an internet connection, it's the wi-fi connection between your PS3 and the router.

If it is still acting up you may need to tweak some settings in the router, maybe putting the PS3's MAC Address in the router's list of allowed devices and the port forwarding.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #166  
Old 08-07-2009, 04:43 AM
stu-man-fu stu-man-fu is offline
Member
 
Join Date: Aug 2009
Posts: 2
Default Re: Problems PS3 Internet Connection

Hi there,
I never used to be able to get internet connection on my PS3 because our wireless router was too far away(whenever I used to try and connect it would be 'unable to obtain IP address'), so I paid a professional to move the router to a higher place in my house and that solved the problem. I connect to the internet wirelessly on my PS3 and i usually have quite a strong signal strength, however I went on holiday for 3 weeks and when I came back my PS3 would not connect to the internet and I could not sign in. It started doing what it used to do and was 'unable to obtain IP adress'. I have reset all my Network Settings and have also tried turning off the router. what can I do to overcome this problem with obtaining an IP address?
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #167  
Old 08-07-2009, 05:08 AM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is online now
God Squad
 
Join Date: Apr 2000
Location: PEI, Canada
Posts: 8,624
Default Re: Problems PS3 Internet Connection

Try using some of the tips I mentioned above as well as in some other threads, stu. Put as much information into the PS3's connection as you can manually and also give the router a bit of an assist by adding the PS3's MAC Address into the router's "white list" of allowed devices. Reserve an IP address for it if your router allows it and add this to the PS3's settings as well.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #168  
Old 08-07-2009, 07:48 AM
stu-man-fu stu-man-fu is offline
Member
 
Join Date: Aug 2009
Posts: 2
Default Re: Problems PS3 Internet Connection

But when I try and enter the IP address manually on my PS3 it always asks for a 'Primary' and 'Secondary DNS' and I do not know what those numbers are. How do you find them? I have looked among the details for the router but I still cant find them.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #169  
Old 08-07-2009, 04:51 PM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is online now
God Squad
 
Join Date: Apr 2000
Location: PEI, Canada
Posts: 8,624
Default Re: Problems PS3 Internet Connection

Those DNS server numbers would be found on a Status or Summary page in the router settings.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #170  
Old 08-11-2009, 03:30 PM
Mislav Mislav is offline
Lurker
 
Join Date: Aug 2009
Posts: 1
Question Re: Problems PS3 Internet Connection

hello I have big problem with my PS 3.
Now carefully listen:
I have everything allright with router and/or modem
My modem is Siemens Gigaset SE555 its connected wireless with laptop, and its wired with my computer and has wireless with PS3(same modem)
I had problems with Internet connectivity in-game sometimes it works perfectlay sometime its just kicks me out of online game and rarely signs me out of PS3 Network.
My First theory was that laptop or computer are taking too much power(internet) from modem, but I tried them shuting down and still no results but sometimes my Ps3 does work when laptop and computer are turned on and are using internet, so this is not reason.
My second theory was that something may disturb wireless signal but it isnt(I turned every goddamn device in my house )
maybe beacuse the signal has too much to travel, distance is around 25 m with some walls
maybe beacuse of my region its eastern Europe,Croatia
maybe because of my router/modem
maybe because my modem is non-stop working(but I do turn him off and on in hope ps 3 network will work)
NOTE: my PS3 web-browser works perfectly even if game kicks me out
thanks for solving problem(in advance)
hope you solve it
hmm....maybe my neighbour is stealing my internet
thanks again
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #171  
Old 08-11-2009, 04:04 PM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is online now
God Squad
 
Join Date: Apr 2000
Location: PEI, Canada
Posts: 8,624
Default Re: Problems PS3 Internet Connection

I think you are correct with the wi-fi being blocked with the walls combined with the distance. One possible solution would be to get a bridge to relay the signal, placed somewhere between the router and the PS3.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #172  
Old 08-16-2009, 09:00 AM
heathermary83 heathermary83 is offline
Lurker
 
Join Date: Aug 2009
Posts: 1
Default Re: Problems PS3 Internet Connection

My boyfriend got a PS3 and wants to hook it up to our internet connection. But it won't let him. We have a wireless router for my laptop, but he can't seem to get to our connection. It gives him no where to put in the password or anything. Do we have to leave our connection unsecured so he can use it? (And if so, how do i do that?)

It gives him a space to enter an IP address but i don't know how to find mine. Not very tech-savvy. Any advice would be greatly appreciated, as it's causing an argument, haha.

Thanks!
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #173  
Old 08-16-2009, 09:51 AM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is online now
God Squad
 
Join Date: Apr 2000
Location: PEI, Canada
Posts: 8,624
Default Re: Problems PS3 Internet Connection

You definitely do not need to leave it unsecured. When you go to scan for wireless networks your own should come in as the strongest (being the closest) and show the type of encryption being used. That should then be selected and the system will ask to choose the encryption type (if any) and the blank will be provided to enter in the key. This key will be the same password your computer was given to get through in its own settings and can be found in the router's Security section.

As for the IP address, try leaving this at easy for now- this will have the PS3 looking to the router to give it an IP address. However, I would definitely enter in the other settings manually (router IP address, DNS servers, default gateway). All of these can be found in the router settings.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #174  
Old 08-16-2009, 12:00 PM
wizzboy wizzboy is offline
Member
 
Join Date: Jun 2008
Posts: 24
Default Re: Problems PS3 Internet Connection

hi, i've started having major problems when playing RFoM online. I've been playing the game for about 2 yrs now, and recently, especialy when im leading a game, it disconects me from the game completely. I start the online game again, but when i join a game it signs me out of the psn? this only happens when i play RFoM online. no other game. When it signs me out of the psn, it seems to cut my internet all together as my laptop or pc disconects also. This problem, like i say, is ONLY, when i play RFoM. I have been told i could have been "hacked" and someone is crashing my game? is this possible because i have rang my internet provider, and my internet is ok their side?? Is there any way of finding out? Who else can i contact?
thanks
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #175  
Old 08-16-2009, 05:56 PM
papadelbhoy papadelbhoy is offline
Lurker
 
Join Date: Aug 2009
Posts: 1
Default Re: Problems PS3 Internet Connection

im getting all sorts of error codes 80710102 80710092 8013013d then there was this dobj for xmodel 'char-rus-guard-body1-m-g-lamoff-1has more than 128 bones,any help would be very appreciated as my sons driving me up the wall thanks for listening and reading
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
ps3 wired connection problems theivan69 Expert PlayStation 3 Hardware and Accessory Help | PlayStation3 | PS3 Console 85 11-03-2009 07:18 PM
31 reasons to get a playstation3 Dougj Playstation Discussions 16 03-27-2009 01:38 AM
PS3 Internet connection b00ker Expert PlayStation 3 Hardware and Accessory Help | PlayStation3 | PS3 Console 9 05-04-2007 08:03 PM
Internet Connection to PS3 Worfsonofmog Customer Service Area 3 12-27-2006 02:05 PM


All times are GMT -7. The time now is 08:26 PM.


Powered by vBulletin
Copyright © 2000 - 2008, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.0.0 RC5
www.absolute-playstation.com 1995-2008
Sony PlayStation Sony PS2 Sony PS3 Playstation 2 Playstation2 PlayStation 3 Playstation3