Problems PS3 Internet Connection - Page 8

**Lyndon M STAFF** · #**176** 08-16-2009, 07:01 PM

Papadel, I think you may want to contact Sony on this one, it sounds like there are a number of issues with your PS3. There isn't much that could be done on your own for it.

buchi1604 · #**177** 08-19-2009, 01:45 AM

HI Lyndon

I posted a thread back in Jul of this year as I was getting the DNS errors (80710102) with a wireless setup and you suggested port forwarding. I have managed to do what was suggested and still I am experiencing problems. Called Sony Support and they suggested to use the wired connection and see if this will enable the wireless connection to work. i did that I had a stable connection with the Ethernet cable but once I went back to wireless setup I got the DNS errors again..is there anything I can do so that i can have a wireless setup...buchi1604

**Lyndon M STAFF** · #**178** 08-19-2009, 04:50 AM

Buchi, what sort of signal strength do you have with the wireless to the PS3? I have to wonder if that may be part of the cause.

buchi1604 · #**179** 08-21-2009, 05:46 AM

I moved my router as I was originally getting 75-80% when I had the router in a diffrent location and now I have moved it close to ps3 which is now only 2 m away I get 100% signal strength.

buchi1604 · #**180** 08-25-2009, 01:04 AM

Any suggestions ??

**Lyndon M STAFF** · #**181** 08-25-2009, 04:01 AM

Having the 100% signal will definitely help. One other thing you'll want to do is edit your PS3's settings with as much info as you can from the router (DNS servers, router IP address, Subnet mask, an IP adddress for the PS3). If you are able to, set up a reserved address that will just be for the PS3. I've found it sometimes needs a guiding hand to find its info.

buchi1604 · #**182** 08-27-2009, 05:02 AM

Hi Lyndon

have put in the settings manually and still I get the DNS errors. The only time it seems to connect is when I turn it off from the power switch at the back and. Then load the settings but again it drops out after 2-3 mins and then get the DNS errors. I have hard wired the ps 3 and no problems with connections and no DNS errors so at lost what to do next ... Please help!!!!

**Lyndon M STAFF** · #**183** 08-27-2009, 05:15 AM

Sounds like there is some serious miscommunication going on wirelessly there. To be honest, for now I would say stick to the wired connection (if it isn't broke, don't try to fix it and all that).

buchi1604 · #**184** 08-27-2009, 08:09 AM

So lyndon
are you saying that having my ps3 wireless is not going to happen??? Obviously worth sending to Sony to get the wifi card is
my last resort to get it working wirelessly
do u agree??

**Lyndon M STAFF** · #**185** 08-27-2009, 05:40 PM

No, sending the PS3 to Sony will not do anything. The problem is possibly the router and not the PS3, especially if the router uses 802.11 N. These routers are still using draft-level specifications and not finalized standards, it could be the router may just not be fully compatible with the PS3.

Spinter145 · #**186** 09-06-2009, 12:05 PM

Hi, Im having a problem accessing the internet on my ps3. I will sign in with no problems at all. Then about half a hour into a game it will give me the 8002AD23 error saying that it disconnected from the internet. If i try and sign back in it gives me 80710102! Ive been trying to figure out whats wrong for ages! Do i need to get another router? Please help!

**Lyndon M STAFF** · #**187** 09-06-2009, 08:22 PM

Spinter, have you done the port forwarding as listed in the pinned thread at the very top of this section?

It's hard to say for sure what may be happening without some more information regarding your set up. What brand/ model of router are you using? Is this a wired or wireless connection? If wireless, what type of wireless does the router use mainly?

Spinter145 · #**188** 09-08-2009, 04:11 PM

I think i worked out the problem. I think my ps3 was overheating and obviously switched the network slot for safety. Ive moved it now and there haven't been any problems so far. Thanks for your help anyway!

stokderi · #**189** 09-20-2009, 09:00 PM

good evening

got for my son and me new PS3 slim.My IPS provider is Sympatico (BellCanada)
my wireless router is a CISCO Lyinksys WRT54G2V1

my ps 3 identifie my ip adress but i cannot connect i always have error 80710102
can you help,thank you

**Lyndon M STAFF** · #**190** 09-21-2009, 03:39 AM

As I have mentioned several times in this thread, stokderi, you'll need to go into your router's settings and find the DNS Server addresses and add these into the PS3's connection settings. I would also fill in the information for router IP address and subnet mask.

You most likely will also need to do port forwarding to allow the PSN traffic through- we have those ports listed in the topic pinned at the very top of this section.

steelblue · #**191** 10-02-2009, 09:52 PM

Hi, i've been having the same sort of trouble, i have done everything correct and my ps3 can obtain my IP address but it isn't picking up the internet connection, it comes up with 'THIS IS A DNS ERROR(80710102)'. Any help would be much aprechiated, thx.

Shadow09 · #**192** 10-24-2009, 02:56 PM

Heyy can anyone help having reaaly alot of problems frustrated wanna break the ps3 and the tv and my head hurtss...ok basically im trying to connect via ethernet cable...im not using a router i have connected directly from phone line to ps3 and it find the ip adress however it always shows a bloody number
80028e02 what to do? helpp ive tried everything ive been here hoursss

**Lyndon M STAFF** · #**193** 10-24-2009, 03:03 PM

If this is a direct connection to the modem turn off both the PS3 and your modem. Now, after about a minute plug the modem back in and wait until everything lights up as a connection. Then, turn on the PS3. You should be able to get on after doing this.

Shadow09 · #**194** 10-24-2009, 03:20 PM

i connect the cable into the phone line so its phone line then ps3 i dont have a modem

only have a cable that runs to phone line and in the ps3 can it work that way? it can obtain my ip adress but i get the 80028e02 it doesnt connect to the internet :P:P why?

**Lyndon M STAFF** · #**195** 10-24-2009, 03:32 PM

Ok, going to need more information about your internet connection, Shadow. Are you in an apartment building with internet wired in, a house with the same arrangement? If you have internet there is a modem (and if the place is networked a router) some place.

Shadow09 · #**196** 10-24-2009, 03:38 PM

ok basically..i am in a student accomadation so i have this ethernet cable which i plug in my laptop and it gives me internet but when i plug it in my ps3 it does not give me internet it comes up with the 80028e02 thing having a hard time bro...the broadband is called ask4broadband :P its 20mb broadband but having trouble connecting to it on ps3:P

Shadow09 · #**197** 10-24-2009, 03:41 PM

im pretty desperate cos im a gamer and i would buy anything that can sort this problem :P

**Lyndon M STAFF** · #**198** 10-24-2009, 03:48 PM

Ok- what you are running into is the ports that the PS3 needs for online are blocked by the people that maintain your internet connection. You'll need to discuss with them about being able to open those particular ports. We have them listed in the pinned thread at the very top of this section.

Shadow09 · #**199** 10-24-2009, 03:51 PM

so if i bought a router its not much use?

Awesome_Dude · #**200** 10-30-2009, 12:13 PM

hey,
im wondering if you could help me. My ps3 internet connection works and does connect to the ps3 but when i play any game i am unable to join many of my friends who have a good wired connection (it also lags when i play) but this only started when a member of my family bought a laptop(it is connected to the internet) . I have tried both wireless and wired connection since this problem started ( it was wireless when it used to work ) and still there is the same problem.
Could you please recommend a way in which I could solve this problem?

Thanks

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