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  #1  
Old 03-29-2007, 04:37 AM
davidkoz davidkoz is offline
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Default Problems PS3 Internet Connection

My PS3 is connected to the Internet via ISP(VIRGIN) broadband.
Am getting a succesful 'Obtain IP Address'
Am getting a faliure on 'Internet Connection'
->
An error occurred while resolving the name with the server. (80710102)

I havent router
Thanks,

Davidkoz
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  #2  
Old 03-29-2007, 05:13 AM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is offline
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Default Re: Problems PS3 Internet Connection

David, i would suggest going into your PS3's connection setting and add in the DNS servers (those numbers are given to you by the internet provider when they set things up). Also, you may have to power down the modem for a few seconds after switching the cable around to free up the IP address the computer would have been given.

In all honesty, I would say get yourself a router to simplify this. After a quick bit of set up both your PS3 and your computer could be online at the same time (just in case you get stuck in a game and need to come back asking about it ).
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  #3  
Old 03-29-2007, 11:07 AM
mmick26 mmick26 is offline
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Default Re: Problems PS3 Internet Connection

hi m8 i had the same prob,i borrowed a router to try and straight online,i had spent a day trying to share the connection and gave up
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  #4  
Old 04-03-2007, 02:44 AM
michael griffiths michael griffiths is offline
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Default Re: Problems PS3 Internet Connection

MIchael Griffiths Im having 100% signal off my orange livebox but the playstation is refusing the security wep key could you tell me why please
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  #5  
Old 04-03-2007, 05:00 AM
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Lyndon M STAFF Lyndon M STAFF is offline
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Default Re: Problems PS3 Internet Connection

You are absolutely sure you didn't make a typo when entering the WEP key? That's the only reason i can see for a PS3 not taking it.
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  #6  
Old 04-03-2007, 05:54 AM
michael griffiths michael griffiths is offline
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Default Re: Problems PS3 Internet Connection

michael griffiths typing was correct
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  #7  
Old 04-03-2007, 06:14 AM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is offline
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Default Re: Problems PS3 Internet Connection

You know, you don't have to start your post with your name- we see it fine at the top of it.

Would you be able to try changing your WEP key on your Livebox? It may be something about it that makes the PS3 not accept it- try one that is a different length. I realize this will mean a change for other devices on your network as well but there may not be a choice in the matter. You may also want to try changing to a different encryption such as WPA (which is more secure) if possible.
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  #8  
Old 04-03-2007, 11:54 AM
ilex ilex is offline
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Default Re: Problems PS3 Internet Connection

Hi there,
just thanking you for your help a few days ago.
I had problem putting my ps3 onto my lan through my router. I was getting 80710102 error code with error message: an error occured while resolving the name with the server.
Seeing as nothing worked automatically as it should through the router i then went through and did everything manually dns nos the lot and lo and behold still did not work!
The problem i relised in the end was that my router although an 8port ethernet switch is so old that they no longer make them and therefore it was my router causing all the problems! At least with your help i eliminated all other possibilties before discovering it was a router problem. I have a new one winging its way from amazon as we speak!!!
I am using ps3 straight through the modem and it works like a dream!!
Even no delay on internet game playing as you used to get on the pc (ok only a few secs delay but it makes a difference!)
But thank you for your help and fast replies and i hope i've posted this thankyou in the right place i'm a bit new to this posting thing!!!!
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  #9  
Old 04-03-2007, 12:58 PM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is offline
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Default Re: Problems PS3 Internet Connection

Looks like as good a spot as any to me. Glad to see you got things figured out- enjoy the online gaming!
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  #10  
Old 02-22-2008, 03:26 PM
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hoppaj1987 hoppaj1987 is offline
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Default Re: Problems PS3 Internet Connection

I need help/guidance about COD4 online. Until recently, about 3days ago, I could find a game no problem, now whenever i go online with it i get the message DOWNLOADING GAME NSETTINGS on screen for 45mins or until i get ticked off n turn the unit off.

any ideas why this is happening?
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  #11  
Old 02-22-2008, 03:38 PM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is offline
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Default Re: Problems PS3 Internet Connection

It could be something in their servers causing the problem- they have has some troubles at times. That would be my guess considering you say you had no problems before.

One thing you may want to try is unplug your router for a few seconds to reset the connection somewhat, just in case it's a case of "brain freeze".
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  #12  
Old 02-22-2008, 03:51 PM
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hoppaj1987 hoppaj1987 is offline
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Default Re: Problems PS3 Internet Connection

if that was the case would it not be affecting my laptop also?
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  #13  
Old 02-22-2008, 04:26 PM
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Default Re: Problems PS3 Internet Connection

it workd thanks mate
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  #14  
Old 02-22-2008, 04:55 PM
Lyndon M STAFF's Avatar
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Default Re: Problems PS3 Internet Connection

Told ya didn't I? Sometimes the tech needs a good ol' fashioned kick in the pants like that to get things moving properly.
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  #15  
Old 04-11-2008, 02:25 PM
eb72740 eb72740 is offline
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Smile Re: Problems PS3 Internet Connection

PS3 internet problem solved.

--------------------------------------------------------------------------------

I to had the same problem with my PS3. I could not access the Internet. I kept getting DSN error messages. Here is how I solved my problem.

1. I upgraded my wireless router ( D-Link 524) version from 3.00 to 3.23.

2. I changed my SSID name from default.

3. I changed my WEP password from the default 9 zeros to my phone number (easy to remember)
4. I went to Network connections on my PS3.
5. Changed my SSID and WEP password and to my suprise, it worked.

Please e-mail me if this solved your problem. I hope this saves someone a little time.
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  #16  
Old 05-01-2008, 03:05 PM
nick_mufc nick_mufc is offline
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Angry Re: Problems PS3 Internet Connection

PLEASE HELP!
My ps3 connection is very low on any game i go on and glittches
but on my connection test it says everything is fine
and i have 100% signal.
So why cant i get a good connection?
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  #17  
Old 05-01-2008, 03:13 PM
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Default Re: Problems PS3 Internet Connection

Nick, you may need to open up some ports in the router's Port Forwarding. These are the ports you need:

* TCP Ports: 80, 443, 5223, and 10070 - 10080
* UDP Ports: 3478, 3479, 3658, 10070, and 50100

If some of these are closed by your router, this would be blocking the data coming in for your gaming connection.
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  #18  
Old 05-05-2008, 10:36 AM
JazZManiac JazZManiac is offline
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Default Re: Problems PS3 Internet Connection

Hi i'm new to the site i've got a problem and that is that when i try connecting i keep getting DSN error messages. I've typed in the right ip address, dns ip and subnet mask ip. It says ip addres: success but then the error message. And yes, i've also tried doing it automatically.

Please help me.
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  #19  
Old 05-05-2008, 04:23 PM
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Default Re: Problems PS3 Internet Connection

Jazz, you may want to try some of what eb did up above with some settings changes in the router itself. If you are using encryption you may have a mistake in the password.
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  #20  
Old 05-06-2008, 10:30 AM
JazZManiac JazZManiac is offline
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Default Re: Problems PS3 Internet Connection

Yeah im sorry, I didn't make myself just clear enough. I'm using a wired connection from my modem and i don't really know what ssid and all that stuff eb was talking about is, so i probably should check the manual ( thought of that just now) sorry for any inconvenience but thank you for your answer.
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  #21  
Old 05-06-2008, 02:23 PM
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Default Re: Problems PS3 Internet Connection

The SSID is the name of the modem/hub/router your PS3 will be trying to connect too. You haven't been an inconvenience at all? If you have any questions don't hesitate to ask. It'll be a pleasure to try and help...

Mainly what Eb is saying is change the wep and SSID of your router (by going into its network settings) to something else and input this on your PS3 after. That will rule out any indication that its a problem with your password or a general mistake or something similar, if it doesn't then work that is...
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  #22  
Old 06-12-2008, 10:25 PM
diabuddy diabuddy is offline
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Default Re: Problems PS3 Internet Connection

I'm havin some problems with my ps3 internet connection. Good connection on my pc and when i try to play online it connects no problem, but once i play for a little it comes up with a error between communication and the server. I have fios internet got any ideas id appreciate it,
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  #23  
Old 06-13-2008, 04:24 AM
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Lyndon M STAFF Lyndon M STAFF is offline
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Default Re: Problems PS3 Internet Connection

Dia, if you are connecting via a router you most likely need to open certain ports that it is blocking by default so that the traffic from the PlayStation Network can go through. I've listed these ports in a number of threads in this section- a quick search for "port forwarding" should bring them up.
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  #24  
Old 06-13-2008, 08:24 PM
diabuddy diabuddy is offline
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Default Re: Problems PS3 Internet Connection

how would i do that could u somehow get me started in how to fix the problem i would greatly appreciate anymore help you could give me thanks
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  #25  
Old 06-14-2008, 05:24 AM
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Default Re: Problems PS3 Internet Connection

This is done in the router settings itself. You access this through your web browser. The instructions that came with your router should include the default log in details (it varies by brand as to how to get there).

Once you are in go to the Advanced section and look for a section called Port Forwarding, then it's just a matter of filling in the blanks. You'll see the ports needed up in post number 17 of this thread, just need to scroll up a bit. Once everything is in click the button to save the settings.
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