Problems PS3 Internet Connection

davidkoz · #1 03-29-2007, 03:37 AM

My PS3 is connected to the Internet via ISP(VIRGIN) broadband.
Am getting a succesful 'Obtain IP Address'
Am getting a faliure on 'Internet Connection'
->
An error occurred while resolving the name with the server. (80710102)

I havent router
Thanks,

Davidkoz

**Lyndon M STAFF** · #2 03-29-2007, 04:13 AM

David, i would suggest going into your PS3's connection setting and add in the DNS servers (those numbers are given to you by the internet provider when they set things up). Also, you may have to power down the modem for a few seconds after switching the cable around to free up the IP address the computer would have been given.

In all honesty, I would say get yourself a router to simplify this. After a quick bit of set up both your PS3 and your computer could be online at the same time (just in case you get stuck in a game and need to come back asking about it ).

mmick26 · #3 03-29-2007, 10:07 AM

hi m8 i had the same prob,i borrowed a router to try and straight online,i had spent a day trying to share the connection and gave up

michael griffiths · #4 04-03-2007, 01:44 AM

MIchael Griffiths Im having 100% signal off my orange livebox but the playstation is refusing the security wep key could you tell me why please

**Lyndon M STAFF** · #5 04-03-2007, 04:00 AM

You are absolutely sure you didn't make a typo when entering the WEP key? That's the only reason i can see for a PS3 not taking it.

michael griffiths · #6 04-03-2007, 04:54 AM

michael griffiths typing was correct

**Lyndon M STAFF** · #7 04-03-2007, 05:14 AM

You know, you don't have to start your post with your name- we see it fine at the top of it.

Would you be able to try changing your WEP key on your Livebox? It may be something about it that makes the PS3 not accept it- try one that is a different length. I realize this will mean a change for other devices on your network as well but there may not be a choice in the matter. You may also want to try changing to a different encryption such as WPA (which is more secure) if possible.

ilex · #8 04-03-2007, 10:54 AM

Hi there,
just thanking you for your help a few days ago.
I had problem putting my ps3 onto my lan through my router. I was getting 80710102 error code with error message: an error occured while resolving the name with the server.
Seeing as nothing worked automatically as it should through the router i then went through and did everything manually dns nos the lot and lo and behold still did not work!
The problem i relised in the end was that my router although an 8port ethernet switch is so old that they no longer make them and therefore it was my router causing all the problems! At least with your help i eliminated all other possibilties before discovering it was a router problem. I have a new one winging its way from amazon as we speak!!!
I am using ps3 straight through the modem and it works like a dream!!
Even no delay on internet game playing as you used to get on the pc (ok only a few secs delay but it makes a difference!)
But thank you for your help and fast replies and i hope i've posted this thankyou in the right place i'm a bit new to this posting thing!!!!

**Lyndon M STAFF** · #9 04-03-2007, 11:58 AM

Looks like as good a spot as any to me. Glad to see you got things figured out- enjoy the online gaming!

hoppaj1987 · #10 02-22-2008, 02:26 PM

I need help/guidance about COD4 online. Until recently, about 3days ago, I could find a game no problem, now whenever i go online with it i get the message DOWNLOADING GAME NSETTINGS on screen for 45mins or until i get ticked off n turn the unit off.

any ideas why this is happening?

**Lyndon M STAFF** · #11 02-22-2008, 02:38 PM

It could be something in their servers causing the problem- they have has some troubles at times. That would be my guess considering you say you had no problems before.

One thing you may want to try is unplug your router for a few seconds to reset the connection somewhat, just in case it's a case of "brain freeze".

hoppaj1987 · #12 02-22-2008, 02:51 PM

if that was the case would it not be affecting my laptop also?

hoppaj1987 · #13 02-22-2008, 03:26 PM

it workd thanks mate

**Lyndon M STAFF** · #14 02-22-2008, 03:55 PM

Told ya didn't I? Sometimes the tech needs a good ol' fashioned kick in the pants like that to get things moving properly.

eb72740 · #15 04-11-2008, 01:25 PM

PS3 internet problem solved.

--------------------------------------------------------------------------------

I to had the same problem with my PS3. I could not access the Internet. I kept getting DSN error messages. Here is how I solved my problem.

1. I upgraded my wireless router ( D-Link 524) version from 3.00 to 3.23.

2. I changed my SSID name from default.

3. I changed my WEP password from the default 9 zeros to my phone number (easy to remember)
4. I went to Network connections on my PS3.
5. Changed my SSID and WEP password and to my suprise, it worked.

Please e-mail me if this solved your problem. I hope this saves someone a little time.

nick_mufc · #16 05-01-2008, 02:05 PM

PLEASE HELP!
My ps3 connection is very low on any game i go on and glittches
but on my connection test it says everything is fine
and i have 100% signal.
So why cant i get a good connection?

**Lyndon M STAFF** · #17 05-01-2008, 02:13 PM

Nick, you may need to open up some ports in the router's Port Forwarding. These are the ports you need:

* TCP Ports: 80, 443, 5223, and 10070 - 10080
* UDP Ports: 3478, 3479, 3658, 10070, and 50100

If some of these are closed by your router, this would be blocking the data coming in for your gaming connection.

JazZManiac · #18 05-05-2008, 09:36 AM

Hi i'm new to the site

i've got a problem and that is that when i try connecting i keep getting DSN error messages. I've typed in the right ip address, dns ip and subnet mask ip. It says ip addres: success but then the error message. And yes, i've also tried doing it automatically.

Please help me.

**Lyndon M STAFF** · #19 05-05-2008, 03:23 PM

Jazz, you may want to try some of what eb did up above with some settings changes in the router itself. If you are using encryption you may have a mistake in the password.

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