Click here visit the Playstation Game Store where you can buy PS2, PS3, PSP games and accessories
sony playstation psone sony playstation 2  ps2 sony playstation 3 ps3 PSP PlayStation Homepage Contact Absolute PlayStation Staff Playstation Site Map playstation cheat codes playstation expert game help playstation game walkthroughs useful playstation websites play free videogames
playstation news playstation game release dates playstation community discussion forum playstation blog sony playstation customer service

Join the Absolute PlayStation
'Twitter' network
and never miss any
News, Chat or Help.


Go Back   Playstation Network >

Expert PlayStation 3 Help ( PS3 ) - PlayStation Network

> Expert PlayStation 3 Hardware and Accessory Help | PlayStation3 | PS3 Console
Register FAQLiveChat Members List Calendar Play Free Games Gamer Blogs Search Today's Posts Mark Forums Read

Expert PlayStation 3 Hardware and Accessory Help | PlayStation3 | PS3 Console FREE PS3 HARDWARE HELP - You can ask our PlayStation 3 experts any question about your game console or accessories and they will aim to get back to you in 24 hours with an answer.

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 07-29-2007, 01:16 PM
INukeYou INukeYou is offline
Lurker
 
Join Date: Jul 2007
Posts: 1
Question PS Network Troubles

Hey guys,

I cannot connect to the Playstation network. I've assigned a static IP to the PS3 and everything else I can think of to get signed into the network. I'm on a Linksys BEFSR41 wired router. It allows me to access the internet, but I always get a "connection to the server has timed out" message when trying to signin.

Any ideas?
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #2  
Old 07-30-2007, 02:49 PM
Dobbin_77 Dobbin_77 is offline
Member
 
Join Date: Jul 2007
Posts: 3
Default Re: PS Network Troubles

Sorry that I can't offer a solution - I am posting as I have a similar problem. When I try to connect to the Playstation Network using my PS3, after it whirs away for a while, I get the message

"An error has occurred. You have been signed out of the PLAYSTATION@Network (80710823)"

Note that the error code changes when I try to use the Playstation Store, but the text of the error message is the same. Is there anywhere that I can find out what the error code means? The error message is not all that useful.

I do not have any problems browsing the web apart, interestingly, from Playstation websites e.g. http://eu.playstation.com/ps3.

I have tried a few obvious things to try to determine if there is a problem caused by my router (a Belkin Wireless G Router) like disabling the firewall and/or moving my PS3 into the DMZ but to no avail.

Any ideas?
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #3  
Old 07-30-2007, 03:08 PM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is offline
God Squad
 
Join Date: Apr 2000
Location: PEI, Canada
Posts: 6,046
Send a message via ICQ to Lyndon M STAFF Send a message via AIM to Lyndon M STAFF Send a message via MSN to Lyndon M STAFF Send a message via Yahoo to Lyndon M STAFF Send a message via Skype™ to Lyndon M STAFF
Default Re: PS Network Troubles

A couple of other members have had problems with goingonline- they were solved by shutting off media sharing on the computer.

Other than that all i can suggest is doublecheck some settings on the Ps3 such as DNS servers or look into setting up the PS3's IP in the DHCP area of the router.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #4  
Old 07-31-2007, 01:23 PM
Dobbin_77 Dobbin_77 is offline
Member
 
Join Date: Jul 2007
Posts: 3
Default Re: PS Network Troubles

Thanks for your response.

Can you explain exactly what do you mean by "shutting off media sharing on the computer"? Do you mean on the PS3? I have tried disabling the Settings > Network Settings > Media Server Connection, if that is what you mean.

On my PS3 my primary DNS server is my router, and my router has primary and secondary DNS servers automatically setup by my CSP (Orange) with what appear to be reasonable values (e.g. 193.36.79.101 [cache1.orange.net]). I am not sure if DNS can be the problem as, from my PC (which uses the same router), if I try to "ping eu.playstation.com" or "ping en.playstation.com" it resolves the DNS names to IP addresses successfully (e.g. eu.playstation.com returns 217.18.19.155). There is no response to the ping, but that could be the way that the eu.playstation.com servers are configured, as us.playstation.com refuses pings whilst I can browse to the corresponding website.

Hmmm...
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #5  
Old 07-31-2007, 01:55 PM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is offline
God Squad
 
Join Date: Apr 2000
Location: PEI, Canada
Posts: 6,046
Send a message via ICQ to Lyndon M STAFF Send a message via AIM to Lyndon M STAFF Send a message via MSN to Lyndon M STAFF Send a message via Yahoo to Lyndon M STAFF Send a message via Skype™ to Lyndon M STAFF
Default Re: PS Network Troubles

There is your problem, i think- the router IP should not be in the primary DNS blank but just in the default router area. Change the DNS servers to match what the router has for primary and secondary DNS servers. The computer is using those as well, which is why it has no problems.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #6  
Old 07-31-2007, 02:12 PM
Dobbin_77 Dobbin_77 is offline
Member
 
Join Date: Jul 2007
Posts: 3
Default Re: PS Network Troubles

My laptop has the IP address of my router (192.168.2.1) as its primary DNS server (i.e. this is the same as my PS3). Maybe I have misunderstood you, but I don't see how DNS can be the problem if I can browse the web fine from both my PS3 and my laptop for almost all websites. Surely the browsers will use DNS to look up the host names of web addresses I browse to, so if I can browse then there isn't a problem with DNS...?
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #7  
Old 07-31-2007, 03:18 PM
Lyndon M STAFF's Avatar
Lyndon M STAFF Lyndon M STAFF is offline
God Squad
 
Join Date: Apr 2000
Location: PEI, Canada
Posts: 6,046
Send a message via ICQ to Lyndon M STAFF Send a message via AIM to Lyndon M STAFF Send a message via MSN to Lyndon M STAFF Send a message via Yahoo to Lyndon M STAFF Send a message via Skype™ to Lyndon M STAFF
Default Re: PS Network Troubles

It may be working fine for web surfing but it is confusing the PlayStation Network servers, making them unable to connect. Usually DNS servers are set up by your internet provider- whatever they have as your DNS server IPs is what should be in those blanks.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Network Access Disc Unregistered Expert PlayStation 2 Hardware and Accessory Help | PlayStation2 | PS2 Console 3 06-21-2008 12:16 PM
PS3 will not sign in to network Jubae Expert PlayStation 3 Hardware and Accessory Help | PlayStation3 | PS3 Console 4 04-15-2008 11:50 PM
Question about PS3 Asia Network Jason242 Expert PlayStation 3 Hardware and Accessory Help | PlayStation3 | PS3 Console 5 04-26-2007 10:00 AM
PS3 Can't Connect to Network, Help :( NicStl Expert PlayStation 3 Hardware and Accessory Help | PlayStation3 | PS3 Console 1 02-06-2007 05:46 PM
USB Connectivity for Network Adapters basejumper Expert PlayStation 2 Hardware and Accessory Help | PlayStation2 | PS2 Console 3 02-01-2007 09:23 AM


All times are GMT -7. The time now is 06:14 PM.


Powered by vBulletin
Copyright © 2000 - 2008, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.0.0 RC5
www.absolute-playstation.com 1995-2007
Sony PlayStation Sony PS2 Sony PS3 Playstation 2 Playstation2 PlayStation 3 Playstation3