Hello,
I am an employee at a toy-store located in the Netherlands. A customer came by today saying that her son's psp-lite has been disfunctioning. The problem was that it would not load umd-discs, whenever the umd is inserted before turning on the psp it results in only showing the regular animated background image. When the disc is inserted after the psp is turned on it has no effect at all, except after a while it shows the message The disc could not be read. The psp also makes a unnatural sound when the disk is inserted. The lady had already contacted sony, they said she had to connect her psp to her pc with a usb cable and connect it to the internet (this atleast was what the lady had told me, this information ofcourse however did not help me finding out what the problem was). I did ask her if they said she needed to do a system update, but she said they said she didn't. I myself have a psp but have not been active in the community for quite a while and am not familiar with this problem. I hope I have supplied you with sufficient information in order for you guys to help us find out what the problem is.

Thx,
Iskander